Sales & Refunds

SALES & REFUNDS

Clear policies for considered purchases.

We want every MIMONERA piece to feel right in your home. Please review our return and refund guidance before placing your order.

RETURNS

Return Eligibility

Items must be returned in as-new condition, unused, unmodified, and with original packaging where possible.

Final sale, clearance, customized, or damaged-by-customer items may not be eligible for return.

Return requests should be submitted within the stated return window shown on your order or policy page.

REFUNDS

Refund Processing

Refunds are processed after returned items are received and inspected.

Shipping fees, special handling fees, or assembly services may be non-refundable.

Refund timing may vary depending on your bank, card issuer, or payment method.

Before You Return

Keep original packaging

Furniture packaging is designed to protect large items in transit. Repackaging fees may apply if adequate packaging is not available.

Inspect your order early

Please inspect your order when it arrives and report visible damage or missing parts as soon as possible.

Contact us before sending items back

Returns must be approved before shipment. Unauthorized returns may not be accepted.